At hm77i, your personal data is handled with the same level of care and precision we apply to every other aspect of the platform. This Privacy Policy explains exactly what information we collect from Pakistani players, why we collect it, how it is used, who may access it, and what rights you hold over your own data.
Six principles that define how hm77i approaches data privacy. The full legal text follows below and governs in all cases.
hm77i collects only the personal information that is strictly necessary to operate the platform, verify your identity, process payments, and meet our obligations under the international gaming licence. We do not collect data for the sake of it, and we do not sell your personal information to third parties.
All personal data stored by hm77i is protected using industry-standard encryption protocols, including TLS for data in transit and AES-256 for data at rest. Access to personal data is restricted on a strict need-to-know basis within the organisation, and access logs are maintained for audit purposes.
You have the right to access, correct, and in certain circumstances request deletion of your personal data. hm77i takes these rights seriously — they are not procedural formalities. You can exercise them at any time by contacting our support team, and we will respond within the timeframes specified in this policy.
hm77i shares personal data only with trusted third-party partners who are contractually obligated to handle it with the same level of care — including payment processors like JazzCash and EasyPaisa, KYC verification providers, fraud prevention services, and game software providers. We never share with unrelated advertisers.
hm77i uses cookies and similar tracking technologies to maintain your session, personalise your experience, and gather aggregate analytics about platform usage. No cookies on the hm77i platform are used to track you across unrelated third-party websites. You can manage cookie preferences through your browser settings.
hm77i does not hold your personal data indefinitely. Retention periods are determined by regulatory requirements under our international gaming licence, legal obligations, and the operational necessity of the data. Once data is no longer required, it is securely deleted or anonymised in accordance with this policy.
hm77i ("the Platform", "we", "us", "our") is an internationally licensed online casino and sports betting operator. The hm77i platform is accessible at hm77i.net and provides cricket betting, live casino games, slot games, virtual sports, fishing games, and related services to eligible players, including English-speaking players across Pakistan.
For the purposes of this Privacy Policy, hm77i is the data controller responsible for the personal information collected through the platform. As data controller, hm77i determines the purposes for which your personal data is processed and the manner in which that processing is carried out, in accordance with the obligations imposed by our international gaming licence and applicable data protection standards.
If you have any questions about who controls your data or how it is processed, you can contact our support team at any time via live chat or by writing to [email protected].
hm77i collects personal data from you through several channels: directly when you register an account or interact with platform features, automatically through your use of the platform, and from third parties during identity verification and fraud prevention checks. The categories of personal data we collect are set out below.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, photograph | Registration form; KYC document upload |
| Contact Data | Email address, mobile number, residential address (city, province, Pakistan) | Registration form; account settings |
| Financial Data | JazzCash / EasyPaisa mobile wallet number, bank account details, transaction history, deposit and withdrawal records in PKR | Payment processing; banking section |
| Technical Data | IP address, device type, browser type, operating system, screen resolution, session tokens | Automatically on platform access |
| Usage Data | Pages visited, games launched, bets placed, session duration, click patterns, search queries on platform | Automatically during platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact our support team |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods, reality check settings | When you use responsible gaming tools in account settings |
hm77i does not intentionally collect special category data (such as health information, religious beliefs, or political opinions) unless specifically required by our responsible gaming obligations — for example, where a player voluntarily discloses information relevant to a self-exclusion or problem gambling assessment. Any such data is handled with heightened care and is used solely for the purpose for which it was disclosed.
hm77i uses the personal data we collect for the following purposes. In each case, we have identified the legal basis on which that processing is carried out — further detail on legal bases is provided in Section 4.
hm77i processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
hm77i does not sell your personal data to any third party under any circumstances. We share personal data only where it is necessary for the purposes described in this policy and only with third parties who are contractually required to handle it with an equivalent level of security and care. The categories of third parties with whom hm77i may share your personal data are as follows:
hm77i does not share your personal data with advertising networks, data brokers, or social media platforms for the purpose of targeting you with advertisements outside the hm77i platform. Any personalisation within the hm77i platform itself is based on your own account activity only.
hm77i uses cookies and similar technologies — including local storage objects, session tokens, and analytics pixels — to operate the platform effectively and to understand how players interact with the site. The following categories of cookies are used on the hm77i platform:
You can manage cookies through your browser's settings panel. Disabling all cookies may affect your ability to log in and use certain features of the hm77i platform. hm77i does not deploy third-party advertising or cross-site tracking cookies.
hm77i retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations under our international gaming licence, and to resolve any disputes that may arise. The general retention periods applied by hm77i are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity and KYC documents | 5 years from account closure | AML and gaming licence compliance |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Betting and gaming history | 5 years from account closure | Dispute resolution and regulatory audit |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Marketing consent records | Duration of consent plus 3 years | Evidence of lawful consent basis |
| Technical and usage logs | 12 months from generation | Security monitoring and fraud detection |
| Self-exclusion records | Minimum 7 years from exclusion date | Responsible gaming compliance |
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.
As an internationally licensed operator serving players across Pakistan, hm77i processes and stores personal data on infrastructure that may be located outside of Pakistan. Where personal data is transferred internationally, hm77i ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which it receives within the platform's operating jurisdiction.
Safeguards used by hm77i for international data transfers include:
If you would like specific information about the international transfer safeguards applicable to your personal data, you may contact our support team at [email protected].
hm77i implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Notwithstanding these measures, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your hm77i account credentials. If you suspect that your account has been compromised, contact our support team immediately via live chat.
As a data subject whose personal information is processed by hm77i, you hold the following rights in relation to your personal data. These rights may be subject to certain conditions or limitations depending on the specific processing activity and our legal obligations, but hm77i will always consider your request fully and respond in writing.
To exercise any of the above rights, please contact the hm77i support team via live chat or at [email protected]. Please include your registered account username and a clear description of the right you wish to exercise. We may request additional identity verification before processing your request to ensure the security of your data.
The hm77i platform is strictly intended for adults aged 21 years and above. hm77i does not knowingly collect, store, or process personal data belonging to individuals under the age of 21 under any circumstances.
If hm77i becomes aware or has reasonable grounds to believe that an account is held by or on behalf of an individual under the age of 21, the account will be immediately suspended, all activity will be reviewed, any winnings accumulated by the underage account will be voided, and all personal data associated with the account will be securely deleted as soon as possible, subject only to any retention required under applicable law to record the incident.
If you are a parent or guardian and you believe that a minor in your care has registered on the hm77i platform, please contact our support team immediately via live chat or at [email protected] so that we can take prompt action.
hm77i strongly encourages parents and guardians to use available parental control software to restrict access to gambling websites on devices that may be used by minors. Independent tools such as those provided by internet service providers or third-party filter services can provide an additional layer of protection beyond hm77i's own age verification process.
The hm77i platform may contain references to third-party services — for example, game software providers or payment method providers — whose own privacy policies govern the handling of any data you provide directly to them through their own platforms or interfaces. hm77i is not responsible for the privacy practices of third-party websites or services, and this Privacy Policy applies solely to personal data processed by hm77i in connection with the hm77i platform.
We recommend that you review the privacy policies of any third-party services you use in connection with your hm77i account, including your chosen payment provider (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank), to understand how they handle your information.
hm77i reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our business operations, or the technologies we use to deliver the platform. When material changes are made to this policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify registered account holders via the platform's notification system or by email to the address on file, with reasonable advance notice prior to the changes taking effect.
The date of the most recent revision is always displayed prominently at the top of this page and in the last-updated notice above. We encourage you to review this policy periodically to stay informed about how hm77i is protecting your personal information.
Your continued use of the hm77i platform after an updated Privacy Policy takes effect constitutes your acceptance of the revised policy. If you do not accept the revised policy, you should close your account by contacting our support team prior to the effective date of the change.
If you have questions, concerns, or requests relating to this Privacy Policy or the way in which hm77i handles your personal data, please get in touch through the following channels:
When contacting us about a data rights request, please include your registered hm77i account username and a clear description of your query or the right you wish to exercise. For identity verification purposes, we may ask you to confirm additional account details before processing your request.
Your data is protected, your privacy is respected, and your account is yours. Join Pakistani players enjoying cricket betting, live casino, and premium slots — all in PKR via JazzCash and EasyPaisa.